Last Updated: 1 July 2026.

At Dleo, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return within 15 days of receiving your order, subject to the conditions outlined in this policy.

Returns may be accepted if you receive the wrong product, the product arrives damaged, or the delivered product does not match the specifications or commitments made by Dleo at the time of purchase. All return requests are reviewed on a case-by-case basis.

To request a return, please contact us at shop@dleo.store with your order details, a description of the issue, and clear photographs (where applicable). Our team will review your request and guide you through the next steps.

Return shipping arrangements will be discussed individually with the customer after the return request has been reviewed and approved. The responsibility for return shipping may vary depending on the nature of the issue and the outcome of the review.

Approved returns may be eligible for a partial refund, depending on the condition of the returned product, the reason for the return, and other applicable circumstances. Refunds, where approved, will be processed within 30 days after the returned product has been received and inspected.

Any products that are not eligible for return or refund will be clearly communicated to the customer before the order is confirmed. By proceeding with the purchase, the customer acknowledges and accepts these conditions.

Dleo reserves the right to modify or update this Returns & Refund Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page.

If you have any questions regarding this Returns & Refund Policy, please contact us.

Email: shop@dleo.store
Website: https://dleo.store
Location: Uttar Pradesh, India