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Shipping & Delivery Policy

Shipping & Delivery Policy

1. Order Processing

Orders are processed after successful payment confirmation. Most orders are dispatched within 1 business day. Orders are not processed or shipped on Sundays or public holidays. During sales or peak seasons, processing times may be slightly longer.
2. Shipping Time

We currently offer Standard Shipping across India. Estimated delivery time is 3–5 business days from the date of dispatch. Delivery timelines are estimates and may vary depending on your location and courier operations.
3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment. Any free shipping offers or promotional discounts will be clearly mentioned on our website.
4. Delivery Locations

We currently ship only within India. At this time, we do not offer international shipping.
5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS (where applicable) containing your tracking information so you can monitor your shipment.
6. Delivery Delays

While we aim to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, high order volumes, or other circumstances beyond our control. We appreciate your patience in such cases.
7. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order. Dleo is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
8. Damaged or Missing Orders

If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery. Include your order number and clear photographs so we can investigate and provide an appropriate resolution.
9. Returns & Refunds

For complete information regarding product returns, replacements, cancellations, and refunds, please refer to our Returns & Refund Policy available on our website.
10. Contact Us

If you have any questions regarding our Shipping & Delivery Policy, please contact us at:


Email: shop@dleo.store